Before you enter information

SD Property collection notice · 6 September 2026

Registration and accounts

We collect your business, contact, account, proposed-service and uploaded registration details to respond to your enquiry, prepare registration assistance and provide your workspace. Required fields are needed for the requested function; if you do not provide them, we may be unable to continue it. A general enquiry can be made without identifying yourself where practical.

Learning centre

If you use the learning centre, we save lesson steps, scenario choices, questionnaire answers, scores, attempts and completion dates with your account. SD Property Super Admin can review this activity across providers to support learning and identify training needs. Provider administrators see attempt and completion summaries in audit history, without individual answers. An explicitly authorised, verified BMS Pro Trade business connection can retrieve provider-admin and staff learning summaries, excluding participant learning, scenario choices and questionnaire answers. These records support product learning and do not certify clinical or workplace competence.

Staff, participants and supporting documents

Your provider and its authorised staff or representatives may enter identification, contact, assignment, screening, consent, health, support, incident and other records needed for services and evidence. The provider must explain its collection purpose and confirm the relevant authority, consent and representative arrangements. Ask it for its privacy notice, including when information is collected about you indirectly.

Before adding someone else’s information, give them the relevant privacy information in a form they can understand. Do not upload full identity, financial or health documents when a smaller, appropriately redacted extract is sufficient. Do not remove information that is actually needed to verify the evidence.

Who can see it

Authorised provider administrators and assigned staff can access records permitted for their role. Participants can see their own available/shared records. SD Property Super Admin users can review registration information and download files uploaded into the provider workspace, including staff and participant evidence. Authorised technical operators may access information needed for service operation, support or security.

Invited auditors receive access only to selected documents while their verified invitation is valid. Expiring or revoking an invitation cannot recall copies already downloaded.

Infrastructure and overseas processing

Google/Firebase and Vercel process information to provide SD Property. The main database and files are in Sydney, but authentication and other processing can occur overseas, including in the United States. See the privacy policy’s hosting section for the vendors and their location information. SD Property does not submit records to the NDIS Commission. A BMS learning connection requires separate provider-specific permission before it can retrieve summaries.

Access, correction and complaints

Contact info@bmspros.com.au or write to the address above to request access, correction, disposal or assistance, or to make a privacy complaint. We may verify your identity and coordinate with the provider. Please keep sensitive documents out of an initial email. The full privacy policy explains retention, handling of requests, complaints and the OAIC complaint pathway.